Frequently Asked Questions

Q. How do I order an album online?

A. Our online ordering system makes ordering fast, easy and convenient. You must be a professional photographer and registered user with our web site to access our ordering system and pricing information.

Q. Do you color correct files?

A. We do not color correct files for print & bind orders, but we do color correct the files on a request for design, print & binf orders. Some of our customers use softwares like Pixellu SmartAlbums or Fundy for designing and they have our color profile set in the system. Many of our customers apply actions and use color manipulation in their layouts. Because of this, we have no way of finding the intended final color.

Q. What is the correct file resolution and color space?

A. All files must be of 300 DPI and should be in SRGB color mode.

Q. What paper surfaces are available at the lab?

A. For Matt Luster, Glossy & Silk surface Fuji Professional. For Metallic Surface Kodak Endura.

Q. What is the turn around time for an album?

A. Design: 7 to 10 business days (maximum). Album Delivery: 2 to 3 weeks based on the destination (maximum).